Customer Service Representative - Bilingual

Ultimate Staffing; Carlsbad (CA); On-site; USD 26,174 - 27,552; Full time

Job summary

A staffing agency is seeking a dedicated Bilingual Customer Service Representative for a full-time role in Carlsbad, California. The ideal candidate will be fluent in English and Spanish, with strong communication skills and the ability to thrive in a fast-paced environment. Responsibilities include managing product information and ensuring customer satisfaction. This entry-level position offers a pay range of $19.00 to $20.00 per hour.

Qualifications

• Fluency in both English and Spanish is required.
• Previous experience in a customer service role is a plus.
• High School diploma or equivalent is mandatory.

Responsibilities

• Manage a high volume of product information and customer details.
• Type/key quickly, maintaining a speed of at least 45 WPM.
• Adhere to food safety rules and maintain a clean workspace.

Skills

Fluency in English and Spanish

Effective verbal and written communication

Attention to detail

Team collaboration

Time management skills

Education

High School diploma or equivalent

Tools

Microsoft Office (Outlook)

Job description

Ultimate Staffing Services is actively seeking a dedicated and enthusiastic Customer Service Representative - Bilingual to join their client's team in San Marcos, California. This role is perfect for a bilingual professional who is looking to make a positive impact and contribute to a dynamic work environment. The successful candidate will excel in a fast-paced setting and will play a crucial role in maintaining customer satisfaction and smooth operations.

Base pay range

$19.00/hr - $20.00/hr

Direct message the job poster from Ultimate Staffing

Responsibilities

• Learn and manage a high volume of product information and nuanced customer/shipping details.
• Utilize Microsoft Office, especially Outlook, at a basic level of proficiency.
• Type/key quickly, maintaining a speed of at least 45 WPM.
• Communicate effectively with good verbal and written skills.
• Build relationships with team members and work collaboratively and effectively with others.
• Maintain a detail-oriented approach to all tasks.
• Demonstrate an excellent dependable work ethic with a can-do attitude.
• Thrive in a fast-paced environment, managing multiple tasks and meeting deadlines with excellent time management skills.
• Ensure adherence to food safety rules, including restrictions on jewelry, false lashes, ripped jeans, and strongly scented products; wear comfortable walking shoes, and keep desks clear of food or beverages except for clear plastic water bottles.
• Navigate working conditions such as walking a 2-minute route to restrooms, dealing with noise from walkie-talkies, phones, and conversations, and embracing Spanish spoken in the work area.
• Contribute to a great team culture with supportive leadership and participate in fun events throughout the year.
• Engage in career development, growth, and advancement opportunities.

Qualifications

• High School diploma or equivalent.
• Fluency in both English and Spanish.
• Previous experience in a customer service role is a plus.

Benefits

Pay between $19-20 per hour

All qualified applicants will receive consideration for employment without regard to race, color, national origin, age, ancestry, religion, sex, sexual orientation, gender identity, gender expression, marital status, disability, medical condition, genetic information, pregnancy, or military or veteran status. We consider all qualified applicants, including those with criminal histories, in a manner consistent with state and local laws, including the California Fair Chance Act, City of Los Angeles' Fair Chance Initiative for Hiring Ordinance, and Los Angeles County Fair Chance Ordinance. For unincorporated Los Angeles county, to the extent our customers require a background check for certain positions, the Company faces a significant risk to its business operations and business reputation unless a review of criminal history is conducted for those specific job positions.

Seniority level

Entry level

Employment type

Full-time

Job function

Customer Service

Industries

Professional Services

Get notified about new Bilingual Customer Service Representative jobs in Carlsbad, CA.