Bilingual Call Center Specialist — Fast, Helpful Support

CR&R Incorporated; Stanton (CA); On-site; USD 28,929 - 33,062; Full time

Job summary

A leading waste and recycling services provider in California is seeking a Customer Service Representative for their call center operations. The role involves handling inbound calls, resolving customer issues, and providing service that impacts customer satisfaction. The ideal candidate should have customer service experience, strong communication skills, and the ability to work in a structured environment. Bilingual English/Spanish is preferred. This position offers an hourly pay with a structured schedule from Monday to Friday.

Qualifications

• Experience in a call center or customer service environment.
• Ability to work in a structured, metric-driven environment.
• Reliable attendance and schedule adherence.

Responsibilities

• Handle a high volume of inbound customer calls.
• Process payments and service changes.
• Document customer interactions accurately.

Skills

Customer service experience

Strong communication skills

Problem-solving skills

Bilingual English / Spanish

Job description

A leading waste and recycling services provider in California is seeking a Customer Service Representative for their call center operations. The role involves handling inbound calls, resolving customer issues, and providing service that impacts customer satisfaction. The ideal candidate should have customer service experience, strong communication skills, and the ability to work in a structured environment. Bilingual English/Spanish is preferred. This position offers an hourly pay with a structured schedule from Monday to Friday.