Remote Bilingual Call Center Agent – Spanish

Republic Services; Phoenix (AZ); Remote; USD 41,292; Full time

Benefits offered by this job

Comprehensive medical benefits

Retirement plan with company match

Employee discount programs

Job summary

A waste management company is seeking a Remote Call Center Customer Service Rep to provide high-quality service to customers from home. Responsibilities include handling calls, resolving inquiries, and maintaining customer data. Successful candidates will have at least 1 year in customer service and preferably bilingual skills in Spanish. This position offers a pay rate of $18.50/hour and comprehensive benefits.

Qualifications

• 1 year recent customer service or call center experience
• Experience using bilingual skills, particularly Spanish, in a business environment.

Responsibilities

• Respond to customer service calls promptly and professionally.
• Resolve service inquiries and equipment issues efficiently.
• Log interactions and data accurately in computer systems.

Job description

A waste management company is seeking a Remote Call Center Customer Service Rep to provide high-quality service to customers from home. Responsibilities include handling calls, resolving inquiries, and maintaining customer data. Successful candidates will have at least 1 year in customer service and preferably bilingual skills in Spanish. This position offers a pay rate of $18.50/hour and comprehensive benefits.