Bilingual In-Person Customer Service Specialist

Florida Safety Council; United States; On-site; USD 31,000 - 38,000; Full time

Job summary

Florida Safety Council in Orlando, FL is seeking a Full-Time, in-person Customer Service Associate to greet clients, register them for the appropriate service, and maintain accurate records. The ideal candidate is bilingual in English and Spanish, provides exceptional service, handles confidential information, and works closely with colleagues to resolve issues.

Strong communication and data-entry accuracy are essential.

Qualifications

• Minimum of three years of customer service experience.
• Minimum of three years of data entry experience.
• High school diploma or equivalent required.

Responsibilities

• Greet and register clients for the appropriate service in person.
• Respond to customer inquiries via phone and email in a timely and professional manner.
• Accurately document customer interactions, transactions, and follow-up activities.

Skills

Bilingual English/Spanish

MS Office

Data entry

Attention to detail

Customer service

Communication skills

Confidentiality

Teamwork

Education

High school diploma or equivalent

Tools

Microsoft Office Suite

Job description

Florida Safety Council in Orlando, FL is seeking a Full-Time, in-person Customer Service Associate to greet clients, register them for the appropriate service, and maintain accurate records. The ideal candidate is bilingual in English and Spanish, provides exceptional service, handles confidential information, and works closely with colleagues to resolve issues.

Strong communication and data-entry accuracy are essential.