Bilingual Customer Service Pro — English/Spanish

Fit2Run; Bradenton (FL); On-site; USD 19,000 - 25,000; Full time

Job summary

Fit2Run in Florida is seeking a friendly, dependable Bilingual Customer Service Representative to join our team. The ideal candidate is fluent in both English and Spanish, with excellent communication skills and a passion for providing outstanding customer service.

This role involves assisting customers, answering inquiries, resolving concerns, and ensuring a positive customer experience while maintaining professionalism and efficiency.

Qualifications

• Bilingual in English and Spanish (Required)
• Minimum of one (1) year of customer service experience preferred
• Strong verbal and written communication skills
• Excellent problem-solving and interpersonal skills
• Ability to multitask and work in a fast-paced environment
• Basic computer proficiency and familiarity with common office software
• High school diploma or equivalent preferred

Responsibilities

• Provide exceptional customer service in both English and Spanish.
• Answer customer questions via phone, email, and in person.
• Resolve customer concerns promptly and professionally.
• Process customer requests, orders, and account updates accurately.
• Maintain accurate customer records and documentation.
• Collaborate with team members to ensure efficient daily operations.
• Follow company policies, procedures, and customer service standards.
• Perform additional duties as assigned.

Skills

Bilingual (English/Spanish)

Customer service experience

Communication skills

Problem solving

Multitasking

Basic computer skills

High school diploma

Education

High school diploma or equivalent

Job description

Fit2Run in Florida is seeking a friendly, dependable Bilingual Customer Service Representative to join our team. The ideal candidate is fluent in both English and Spanish, with excellent communication skills and a passion for providing outstanding customer service.

This role involves assisting customers, answering inquiries, resolving concerns, and ensuring a positive customer experience while maintaining professionalism and efficiency.