Bilingual HEAP Receptionist — Part-Time & Seasonal

Worcester Community Action Council Inc; Massachusetts; On-site; USD 21,000 - 25,000; Part time

Benefits offered by this job

On-the-job training

Paid holidays

Vacation

Personal time

Sick time

Bilingual pay differential

Job summary

Worcester Community Action Council Inc (WCAC) seeks a seasonal, part-time Receptionist for the HEAP program in Worcester County. The role involves greeting clients, guiding them through the application process, collecting and entering data, and sharing energy-related information with households.

The position runs September through May, 25–30 hours per week, with bilingual candidates encouraged to apply. Office-based work with standard office devices and software.

Qualifications

• High School Diploma or HiSET equivalent required.
• One to three years of customer service/reception desk experience required.
• Spanish or other languages a plus.
• Proficiency in Microsoft Office Suite (Word, Excel, Outlook, PowerPoint) required.

Responsibilities

• Greet new HEAP clients and explain the application process.
• Retrieve information for HEAP staff on behalf of clients.
• Enter data and disseminate energy-related information.

Skills

Customer service

Communication

Organizational skills

Multitasking

Education

High School Diploma or HiSET

Tools

Microsoft Office

Job description

Worcester Community Action Council Inc (WCAC) seeks a seasonal, part-time Receptionist for the HEAP program in Worcester County. The role involves greeting clients, guiding them through the application process, collecting and entering data, and sharing energy-related information with households.

The position runs September through May, 25–30 hours per week, with bilingual candidates encouraged to apply. Office-based work with standard office devices and software.