Energy Program Assistant

Worcester Community Action Council, Inc.; Worcester (MA); On-site; USD 25,000 - 33,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Vision insurance

Life/LTD insurance

403(b) retirement plan

Paid holidays

Vacation

Personal time

Job summary

Worcester Community Action Council (WCAC) seeks an Energy Program Assistant to support the Energy Department with daily operations, coordinating with coordinators and managers to ensure smooth workflow.

The role involves invoice preparation, job flow tracking, scheduling, and a hands-on, detail-oriented approach. Spanish or other languages are a plus, and strong MS Office skills are required.

Qualifications

• High School Diploma or HiSET equivalent required.
• Strong communication skills and experience working in a team environment are preferred.
• Strong organizational skills and the ability to multitask.
• Proficiency in Microsoft Office Suite (Word, Excel, Outlook, PowerPoint) required. Demonstrated ability to learn and adapt to new software, databases, and technology.
• Adapt to changes in work routines and processes driven by funder requirements.
• Ability to speak and write in Spanish or other languages a plus.
• Must be able to remain in a stationary position for extended periods; occasionally move about the office to access files, equipment, or other workspaces; and occasionally lift or carry items up to 50 lbs.
• Must be able to operate standard office technology including a computer, telephone, multifunction printer, and other devices and software systems required to perform job duties.
• Must pass Accurate Background Check including 4-panel drug screen.

Responsibilities

• Provide direct support to Coordinators and Managers to help daily operations run smoothly.
• Assist with administrative tasks including invoice preparation, job flow tracking and updates, and scheduling.

Skills

Strong communication

Organizational skills

Multitasking

Adapt to changes

Spanish language (plus)

Education

High School Diploma or HiSET

Tools

Microsoft Office Suite

Job description

Description

Our vision is to break the cycle of poverty one neighbor at a time. Through safety-net services and asset building solutions, Worcester Community Action Council (WCAC) creates economic mobility opportunities for tens of thousands of people annually through programs such as energy assistance, early education and care, financial empowerment, positive youth development, and career pathways. WCAC serves 45 towns in Central and South-Central Massachusetts with offices located in Worcester, Southbridge, Webster, and East Brookfield. We are a team of 130 employees and an annual budget of approximately $30 million. We are committed to a workplace culture with a shared passion for our vision that promotes teamwork, respect, and the opportunity to make a difference.

What we offer:

• WCAC provides on-the-job training and professional development opportunities.
• As well as an excellent benefit package with no waiting period to enroll in health, dental, vision, life/LTD, and 403(b) retirement plan.
• Generous paid holiday calendar, vacation, personal and sick time.
• In addition to fair and transparent pay practices, we offer an additional pay differential to bilingual employees.

Position summary:

The WCAC Energy Department provides energy efficiency upgrades on single family 1–4-unit residences of income eligible homeowners and tenants at no cost. The Energy Program Assistant will play a vital role in the department by providing direct support to the Coordinators and Managers to help ensure daily operations run smoothly. This team member will be relied upon to assist with a variety of administrative tasks including invoice preparation, job flow tracking and updates, and scheduling.

This is a hands-on, detail-oriented role with variety. It suits someone who likes being organized, enjoys working with people, and wants to grow a career in program management or operations.For more information see attached job description - Energy Program Assistant Job Description.pdf

Requirements

Research shows that women and people of color are less likely to apply to jobs unless they meet every single qualification. At WCAC we are dedicated to building a diverse, equitable, and inclusive workplace so if you are excited about this position, but don't meet all of the qualifications, we encourage you to apply anyways.

• High School Diploma or HiSET equivalent required.
• Strong communication skills and experience working in a team environment are preferred.
• Strong organizational skills and the ability to multitask.
• Proficiency in Microsoft Office Suite (Word, Excel, Outlook, PowerPoint) required. Demonstrated ability to learn and adapt to new software, databases, and technology.
• Adapt to changes in work routines and processes driven by funder requirements.
• Ability to speak and write in Spanish or other languages a plus.
• Must be able to remain in a stationary position for extended periods; occasionally move about the office to access files, equipment, or other workspaces; and occasionally lift or carry items up to 50 lbs.
• Must be able to operate standard office technology including a computer, telephone, multifunction printer, and other devices and software systems required to perform job duties.
• Must pass Accurate Background Check including 4-panel drug screen.