Bilingual Case Aide - HEAP & Weatherization

EAC Network; New York (NY); On-site; USD 23,000 - 32,000; Full time

Benefits offered by this job

401(k) plan

Public Service Loan Forgiveness

Job summary

EAC Network is hiring a full-time Bilingual Case Aide to support Nassau County residents through HEAP and WRAP programs. The role interviews clients, assesses eligibility, processes applications, and maintains records with proficiency in MS Office.

Strong communication and organizational skills, along with Spanish bilingual ability, are essential. The position is based at 175 Fulton Ave, Hempstead, NY 11550, offers a 8:45 AM - 4:45 PM schedule, and pays $20 per hour.

Qualifications

• High School Diploma or educational equivalent required.
• Bachelor's Degree preferred.
• Minimum of one year of relevant experience with lowincome households.
• Excellent interviewing, communication and organizational skills required.
• Must be detail-oriented and proficient with computer applications.

Responsibilities

• Interview and assess eligibility for HEAP/WRAP assistance.
• Process client applications and complete required forms with data entry.
• Interact with other agencies and heating/utility companies.
• Prepare and maintain records and departmental paperwork.
• Demonstrate knowledge of computer programs used in duties (Outlook, Word, etc.).
• Perform additional duties as assigned by supervision and administration.

Skills

Interviewing

Communication

Organizational skills

Detail-oriented

Data entry

Computer proficiency

Bilingual Spanish

Education

High School Diploma or equivalent

Bachelor's degree preferred

Tools

Outlook

Microsoft Word

Excel

Database software

Job description

EAC Network is hiring a full-time Bilingual Case Aide to support Nassau County residents through HEAP and WRAP programs. The role interviews clients, assesses eligibility, processes applications, and maintains records with proficiency in MS Office.

Strong communication and organizational skills, along with Spanish bilingual ability, are essential. The position is based at 175 Fulton Ave, Hempstead, NY 11550, offers a 8:45 AM - 4:45 PM schedule, and pays $20 per hour.