Bilingual Healthcare Scheduler (English/Spanish)

Surgery Partners, Inc; Brandon (FL); On-site; USD 40,000 - 60,000; Full time

Job summary

Surgery Partners, Inc. is seeking a Front Office Scheduler to manage patient appointments and surgeries using Athena EHR. The role includes registering patients, verifying insurance, and guiding patients through pre-visit procedures in a fast-paced healthcare environment.

Ideal candidates will be bilingual (English/Spanish), highly organized, and capable of multitasking across multiple physicians and locations while maintaining excellent patient service standards.

Qualifications

• Must have high school diploma or equivalent.
• Experience in scheduling in a healthcare setting preferred.

Responsibilities

• Schedule appointments, consultations, and surgeries in Athena.
• Register new patients with accurate demographics and insurance details.
• Confirm appointments and verify insurance coverage.
• Educate patients on pre-visit protocols and paperwork.
• Take and route messages from patients, physicians, and pharmacies.
• Coordinate scheduling for multiple physicians and locations.
• Provide backup front office support and assist workflow.
• Reach out to new patients with a friendly welcome call.

Skills

Bilingual English/Spanish

Healthcare terminology

Multitasking

Organizational skills

Microsoft Office

Education

High School Diploma or equivalent

Tools

Athena EHR

Job description

Surgery Partners, Inc. is seeking a Front Office Scheduler to manage patient appointments and surgeries using Athena EHR. The role includes registering patients, verifying insurance, and guiding patients through pre-visit procedures in a fast-paced healthcare environment.

Ideal candidates will be bilingual (English/Spanish), highly organized, and capable of multitasking across multiple physicians and locations while maintaining excellent patient service standards.