Bilingual Front Desk & Patient Concierge

Surgery Partners, Inc; Miami (FL); On-site; USD 28,000 - 38,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Vision insurance

Health Savings Account

Life Insurance

Paid Time Off

401(k) with company match

Job summary

Surgery Partners, Inc. is seeking a Front Desk Assistant to greet patients, verify demographics, and manage front desk logistics. The role supports check-in, insurance and chart creation, and collaboration with medical staff to ensure smooth patient flow in a busy clinic.

The ideal candidate has a High School Diploma plus 1–2 years in healthcare, fluent English and Spanish, and strong communication skills to deliver compassionate patient service in a fast-paced environment.

Qualifications

• High School Diploma with 1–2 years in a healthcare setting.
• Fluent in English and Spanish.
• Knowledge of clinic policies and procedures.
• Ability to work in a fast-paced office environment.
• Strong written and verbal communication skills.

Responsibilities

• Check-in patients and greet them timely and warmly.
• Maintain current demographic and insurance information.
• Create new patient charts and update records.
• Handle opening procedures, petty cash, co-pays and communications.
• Inform patients of costs for services.
• Support front desk and phones as needed.
• Coordinate medical records requests with HIPAA compliance.

Skills

Bilingual English/Spanish

Customer service

Multitasking

Professionalism

Education

High School Diploma

Job description

Surgery Partners, Inc. is seeking a Front Desk Assistant to greet patients, verify demographics, and manage front desk logistics. The role supports check-in, insurance and chart creation, and collaboration with medical staff to ensure smooth patient flow in a busy clinic.

The ideal candidate has a High School Diploma plus 1–2 years in healthcare, fluent English and Spanish, and strong communication skills to deliver compassionate patient service in a fast-paced environment.