Bilingual Healthcare Receptionist & Team Lead

humana; Orlando (FL); Vor Ort; USD 39.000 - 49.000; Vollzeit

Benefits dieser Stelle

Medical insurance

Dental insurance

Vision insurance

401(k) retirement savings plan

Paid time off

Paid holidays

Paid parental leave

Short-term disability

Long-term disability

Life insurance

Zusammenfassung

Humana is seeking a Receptionist 2 responsible for front desk operations in a physician practice. You will greet patients, schedule appointments, maintain records, and support the medical team with administrative tasks.

The role also involves team leadership within the center and occasional travel to support multiple centers. Required qualifications include a high school diploma or GED, 1+ year medical reception experience, knowledge of medical terminology, EMR systems, and bilingual

Qualifikationen

• 1+ years of medical reception experience.
• Value-based care model experience.
• Knowledge of Medical Terminology.
• Experience with EMR Systems (Electronic Medical Records).
• Must be passionate about contributing to patient experiences and care.
• Team player with a positive attitude.
• Ability to multitask in a fast-paced environment.
• Attention to detail and highly organized.

Aufgaben

• Greet Patients: Welcome patients and visitors professionally, in person and over the phone.
• Scheduling Appointments: Manage calendars and coordinate with medical staff to optimize schedules.
• Patient Records: Maintain and update patient records in EMR/CRM systems with confidentiality.
• Billing and Payments: Update patient accounts; may collect copays at visit.
• Inquiries and Communication: Answer calls and provide general information.

Kenntnisse

Customer service

Phone etiquette

Multitasking

Detail-oriented

MS Office

Bilingual English/Spanish

Ausbildung

High School Diploma or GED

Tools

MS Office (Word, Excel, Outlook, Access)

Jobbeschreibung

Humana is seeking a Receptionist 2 responsible for front desk operations in a physician practice. You will greet patients, schedule appointments, maintain records, and support the medical team with administrative tasks.

The role also involves team leadership within the center and occasional travel to support multiple centers. Required qualifications include a high school diploma or GED, 1+ year medical reception experience, knowledge of medical terminology, EMR systems, and bilingual