Bilingual Front Desk Specialist - Spanish/English

humana; Orlando (FL); In loco; USD 38.000 - 46.000; Tempo pieno

Vantaggi offerti da questo lavoro

Medical benefits

401(k) retirement savings

Paid time off

Dental and vision

Descrizione del lavoro

Humana CenterWell Senior Primary Care seeks a Receptionist 1 to manage front desk operations. You will greet patients, schedule appointments, maintain records in EMR/CRM systems, and handle inquiries with a focus on patient experience.

The role requires a High School Diploma or GED, healthcare or strong customer service background, and bilingual English/Spanish abilities. Benefits include medical, dental, vision and 401(k); 40 hours weekly in a patient-facing setting.

Competenze

• High School Diploma or GED required.
• 1 year or more in healthcare or strong customer service background.
• Ability to contribute to improved patient experiences.
• Excellent customer service and professional phone etiquette.
• Fluent in English; bilingual in Spanish preferred.

Mansioni

• Greet patients and visitors professionally in person and by phone.
• Schedule patients, manage calendars, and coordinate with staff.
• Maintain and update patient records in EMR/CRM systems.
• Process billing and collect copays when applicable.
• Answer inquiries and provide general information to patients.
• Keep reception area organized and stocked; support office tasks.

Conoscenze

Customer service

Multitasking

Attention to detail

Team player

Phone etiquette

Bilingual: English and Spanish

Formazione

High School Diploma or GED

Strumenti

EMR systems

CRM systems

MS Office

Descrizione del lavoro

Humana CenterWell Senior Primary Care seeks a Receptionist 1 to manage front desk operations. You will greet patients, schedule appointments, maintain records in EMR/CRM systems, and handle inquiries with a focus on patient experience.

The role requires a High School Diploma or GED, healthcare or strong customer service background, and bilingual English/Spanish abilities. Benefits include medical, dental, vision and 401(k); 40 hours weekly in a patient-facing setting.