Bilingual Front Desk Associate (Healthcare)

Humana Inc; West Orange (NJ); Sur place; USD 38 000 - 46 000; Plein temps

Avantages offerts par ce poste

Medical benefits

Dental benefits

Vision benefits

401(k) retirement plan

Paid time off

Disability insurance

Life insurance

Holidays and PTO

Résumé du poste

Humana Inc. is seeking a friendly Receptionist 1 for the front desk at our New Jersey healthcare facility.

You will greet patients, schedule appointments, handle inquiries, and maintain patient records using EMR/CRM systems, supporting the medical team with administrative tasks. You will join a patient-facing role within CenterWell Senior Primary Care, contributing to a welcoming experience and a collaborative team environment.

Qualifications

• High School Diploma or GED required.
• 1 year+ healthcare front-desk or strong customer service background preferred.
• Bilingual English/Spanish preferred; patient-facing role with attention to privacy.
• Proficient in MS Office and basic office equipment.

Responsabilités

• Greet patients and visitors professionally in person and by phone.
• Schedule appointments and coordinate with medical staff.
• Maintain and update patient records in EMR/CRM systems.
• Handle billing and copays as needed and manage inquiries.
• Ensure reception area is organized and stocked; provide admin support.

Connaissances

Bilingual in English and Spanish

MS Office

Excellent customer service

Phone etiquette

Attention to detail

Formation

High School Diploma or GED

Outils

EMR Systems

Description du poste

Humana Inc. is seeking a friendly Receptionist 1 for the front desk at our New Jersey healthcare facility.

You will greet patients, schedule appointments, handle inquiries, and maintain patient records using EMR/CRM systems, supporting the medical team with administrative tasks. You will join a patient-facing role within CenterWell Senior Primary Care, contributing to a welcoming experience and a collaborative team environment.