Bilingual Clinic Front Desk Specialist

Humana Inc; Houston (TX); On-site; USD 42,000 - 50,000; Full time

Benefits offered by this job

Medical/Dental/Vision

401(k) plan

Paid time off

Disability insurance

Life insurance

Job summary

Humana Inc. is seeking a Receptionist 1 in Houston, TX, reporting to the Manager, Clinic/Center Administration. You will operate a switchboard, greet visitors, take messages, and handle routine inquiries as part of a patient-facing team.

The role requires a High School Diploma or GED, bilingual English and Spanish, and at least 1 year in healthcare or customer service. The position offers a 40-hour week with benefits and a focus on accuracy and teamwork.

Qualifications

• High School Diploma or GED is required.
• Bilingual in English and Spanish.
• 1+ year healthcare or customer service experience preferred.
• Excellent customer service.
• Team player.
• TB screening required for this role.

Responsibilities

• Operate a switchboard or multi-line phone and maintain long distance call logs.
• Take and distribute accurate messages.
• Greet visitors and issue visitor passes; direct to appropriate office.
• Respond to routine inquiries about location, hours, numbers, and email address.
• Handle mail, meetings, and courier packages.
• Work under close guidance within defined guidelines.

Skills

Bilingual in English and Spanish

Customer service

Team player

EMR Systems

Education

High School Diploma or GED

Tools

EMR Systems

Job description

Humana Inc. is seeking a Receptionist 1 in Houston, TX, reporting to the Manager, Clinic/Center Administration. You will operate a switchboard, greet visitors, take messages, and handle routine inquiries as part of a patient-facing team.

The role requires a High School Diploma or GED, bilingual English and Spanish, and at least 1 year in healthcare or customer service. The position offers a 40-hour week with benefits and a focus on accuracy and teamwork.