Bilingual Front Office Receptionist SpanishEnglish

Marthas Travel and Income Tax Service Corp; Sunnyvale (CA); On-site; USD 24,796 - 34,440; Full time

Job summary

A multi services company in Sunnyvale is seeking an experienced Receptionist to handle various administrative and customer service responsibilities. The ideal candidate will have exceptional customer service skills, experience in office administration, and the ability to bilingual in Spanish and English. This is a full-time seasonal position, with extended hours during tax season.

Qualifications

• Experience in office administration or a similar role.
• Exceptional customer service skills, over the phone and in-person.
• Ability to multi-task in a fast-paced environment.

Responsibilities

• Greet and check-in guests and assure they are taken care of in a timely manner.
• Ensure the office is organized and well-maintained.
• Drive improvements or find creative solutions for inefficiencies.

Skills

Customer service skills

Bilingual (Spanish and English)

Organization

Attention to detail

Problem-solving

Tools

Google Suite

Job description

We are a Multi Services Company located in Sunnyvale, CA. We are looking for an experienced, energetic, friendly, and ambitious Receptionist to handle multiple administrative and customer service responsibilities.

As Receptionist, you will be the first person employees and guests interact with when they walk into the office. You'll also support calendar management, phone calls, inventory and more.

We are looking for someone can count on to ensure each of our clients have a warm and efficient experience. The ideal candidate has exceptional customer service skills, experience in office administration, and the ability to multi-task, work well under pressure, and engage effectively with diverse personalities. Highly important, speak and write in Spanish and English.

As a Receptionist, you will:

Work cross-functionally with the Office Manager and other departments.

Greet and check-in guests and assure they are taken care of in a timely manner.

Ensure the office is organized and well-maintained, all the desks have the proper equipment and the printers have enough paper.

Drive improvements or find creative solutions for inefficiencies when clients walk-in.

Place orders for office and food/beverage supplies as needed.

Experience in office administration or a similar role

Exceptional customer service skills, over the phone and in-person

Computer Skills, including proficiency in Google Suite (i.e. Sheets, Docs, Slides, and Calendar)

An upbeat, energetic, positive, mature and professional attitude

A strong sense of urgency and problem-solving skills

Attention to detail and accuracy

Ability to multi-task in a fast-paced environment

Ability to work well under pressure and with a diverse range of personalities

This is a seasonal full time position, where in the tax season the work hours can be extended as need it.