Administrative Assistant

Tri Care LLC; City of Rochester (NY); Sur place; USD 42 000 - 56 000; Plein temps

Résumé du poste

Tri Care LLC in Rochester, NY, seeks a reliable bilingual Administrative Assistant to be the welcoming face and voice of our office, managing front-desk operations and supporting daily administrative workflows in English and Spanish.

You will greet visitors, handle calls and emails, maintain filing and calendars, and deliver courteous, patient service while multitasking in a fast-paced environment.

Qualifications

• Fluent in English and Spanish (spoken and written).
• Proficient in Microsoft Office (Word, Excel, Outlook), Google Workspace, and office software/database entry.
• Strong interpersonal skills with a calm, positive, and empathetic attitude under pressure.
• Proven ability to prioritize tasks, manage time efficiently, and handle interruptions gracefully.
• 1–3 years of experience in an administrative assistant, receptionist, or front-desk role preferred.

Responsabilités

• Front Desk Operations: Greet visitors, check in clients, and manage the reception area with a professional and welcoming demeanor.
• Communication & Bilingual Support: Answer, screen, and route incoming phone calls, and assist Spanish-speaking clients in-person, over the phone, and via email.
• Customer Service: Address inquiries, resolve basic issues, and deliver courteous, patient support.
• Administrative Support: Handle data entry, maintain digital and physical filing systems, manage calendars, and schedule appointments.
• Multitasking: Seamlessly balance walk-in visitors, ringing phones, and back-office clerical tasks in a fast-paced environment.

Connaissances

Bilingual Fluency

Customer Service

Multitasking

Organization

Interpersonal Skills

Outils

Microsoft Office

Google Workspace

Description du poste

Position Overview

We are seeking a reliable, organized, and energetic Bilingual Administrative Assistant to be the welcoming face and voice of our office. In this role, you will manage front-desk operations, support daily administrative workflows, and provide exceptional customer service to both English and Spanish-speaking clients.

Key Responsibilities

• Front Desk Operations: Greet visitors, check in clients, and manage the reception area with a professional and welcoming demeanor.


• Communication & Bilingual Support: Answer, screen, and route incoming phone calls, and assist Spanish-speaking clients in-person, over the phone, and via email.


• Customer Service: Address inquiries, resolve basic issues, and deliver courteous, patient support.


• Administrative Support: Handle data entry, maintain digital and physical filing systems, manage calendars, and schedule appointments.


• Multitasking: Seamlessly balance walk-in visitors, ringing phones, and back-office clerical tasks in a fast-paced environment.

Qualifications & Skills

• Bilingual Fluency: Fluent in English and Spanish (spoken and written).


• Computer Literate: Proficient in Microsoft Office (Word, Excel, Outlook), Google Workspace, and office software/database entry.


• Customer Service Excellence: Strong interpersonal skills with a calm, positive, and empathetic attitude under pressure.


• Multitasking & Organization: Proven ability to prioritize tasks, manage time efficiently, and handle interruptions gracefully.


• Experience: 1–3 years of experience in an administrative assistant, receptionist, or front-desk role preferred.