Bilingual Front Desk & Staffing Support Specialist

Hire Consulting Services; Bay Shore (NY); On-site; USD 25,000 - 30,000; Full time

Job summary

Hire Consulting Services is seeking a Front Desk Receptionist to maintain front desk coverage, greet visitors, and support recruitment activities in a busy office environment.

The role involves assisting with HHAexchange mobile ID setup, providing basic Viventium ESS support, managing mail and packages, and ensuring security at closing. Spanish-speaking ability is strongly preferred, with professional communication and confidentiality throughout.

Qualifications

• High school diploma or equivalent preferred.
• Previous receptionist or customer service experience preferred.
• Spanish-speaking ability strongly preferred.
• Basic computer skills, including Microsoft Office and email.
• Familiarity with HHAexchange and Viventium ESS is a plus.
• Strong communication, organization, and multitasking skills.
• Professional demeanor, punctuality, reliability, and attention to detail.
• Ability to handle confidential information appropriately.

Responsibilities

• Greet visitors, applicants, and employees professionally.
• Answer incoming calls, direct calls to the appropriate departments, and take messages.
• Monitor and respond to emails in a timely manner.
• Assist with Spanish-speaking callers as needed.
• Maintain an organized and professional reception area.
• Ensure the front desk remains covered during business hours.
• Assist walk-in applicants and aides by directing them to Recruitment team.
• Collect recruitment documents and forward to Recruitment; identify missing documents.
• Notify the appropriate team member when applicants arrive and maintain confidentiality.
• Assist with mobile ID setup in HHAexchange and verify information.
• Provide ESS setup support and escalate technical issues as needed.
• Communicate staffing needs and relay aides’ responses to coordinators.
• Handle mail, scanning, and document distribution; prepare outgoing mail.
• Receive, sort, and distribute incoming mail and packages; report missing or damaged items.
• Close the office securely and ensure confidential documents are safeguarded.
• Maintain organized records and communicate with HR, Recruitment, Staffing, and other departments.

Skills

Customer service

Communication

Multitasking

Microsoft Office

Spanish language

Confidential information handling

Professionalism

Email management

Education

High school diploma or equivalent

Tools

Microsoft Office Suite

HHAexchange

Viventium ESS

Job description

Hire Consulting Services is seeking a Front Desk Receptionist to maintain front desk coverage, greet visitors, and support recruitment activities in a busy office environment.

The role involves assisting with HHAexchange mobile ID setup, providing basic Viventium ESS support, managing mail and packages, and ensuring security at closing. Spanish-speaking ability is strongly preferred, with professional communication and confidentiality throughout.