Bilingual Front Desk & Security Supervisor

Associa; Miami (FL); On-site; USD 23,000 - 32,000; Full time

Job summary

Associa in Miami is seeking a Front Desk Supervisor to oversee resident interactions, greet guests, and manage security and accessibility systems. The role emphasizes strong communication, multitasking and a friendly, approachable demeanor to ensure a safe, welcoming environment.

Requirements include 2 years of front desk experience, a high school diploma (preferred), and fluency in English with Spanish as a plus. The position may involve extended hours and weekend work as needed.

Qualifications

• Minimum 2 years of Front Desk/Concierge experience.
• High school diploma or equivalent preferred.
• Effective written and verbal communication skills in English and Spanish.
• Must speak English; Spanish is a plus.
• Strong customer service and interpersonal skills required.

Responsibilities

• Demonstrates excellent customer service, communication and time management skills.
• Monitors Emergency Response System.
• Greets and directs Residents, guests and invitees.
• Monitors and controls Electronic Security Control Systems.
• Responds to emergency situations in a timely and efficient manner.
• Monitors and controls access to the building.
• Maintains daily log, records and forms.
• Resolves and follows-up on all complaints/issues.
• Maintains a safe and secure environment throughout the building/property(s).
• May be assigned other duties by the on-site property manager.
• Follows safety procedures and maintains a safe work environment.
• Other duties as required.

Skills

Customer service

Communication

Time management

Bilingual English/Spanish

Interpersonal skills

Education

2 years Front Desk/Concierge experience

High school diploma or equivalent preferred

Job description

Associa in Miami is seeking a Front Desk Supervisor to oversee resident interactions, greet guests, and manage security and accessibility systems. The role emphasizes strong communication, multitasking and a friendly, approachable demeanor to ensure a safe, welcoming environment.

Requirements include 2 years of front desk experience, a high school diploma (preferred), and fluency in English with Spanish as a plus. The position may involve extended hours and weekend work as needed.