Bilingual Security Officer & Front Desk

FirstService Residential; Miami (FL); On-site; USD 21,000 - 29,000; Full time

Benefits offered by this job

Health benefits

401k with company match

Paid holidays

Job summary

FirstService Residential is seeking a Security role in Miami to greet residents, monitor access, and maintain a secure building environment. The candidate must be bilingual (English/Spanish) and able to respond to emergencies while maintaining daily logs and reports.

The role emphasizes strong customer service, clear communication, and familiarity with security control systems. Shift details and training will align with building needs, with competitive benefits offered.

Qualifications

• High school diploma or equivalency required.
• College level courses in business or hospitality preferred.
• Must possess strong customer service background.
• Two to three years of business experience in a similar position preferred.
• Command of information system hardware/software is required.
• Multiple language fluency is desirable.
• Strong customer service, communication, and interpersonal skills required.

Responsibilities

• Demonstrates excellent customer service, communication, and time management skills.
• Monitors and operates Electronic Security Control Systems and Emergency Response Systems.
• Responds to emergency situations in a timely manner.
• Monitors and controls access to the building.
• Accurately maintains daily logs, records, and forms.
• Maintains a safe and secure environment throughout the building/property.
• Follows safety procedures and maintains a safe work environment.
• Reads and understands The Continental Employee Handbook/Security SOPs.
• Attends Security/Front Desk staff meetings.
• May be assigned other duties by the on-site Community Association Manager.

Skills

Customer service

Bilingual English/Spanish

Communication skills

Time management

Emergency response understanding

Education

High school diploma

Tools

Information systems basics

Job description

FirstService Residential is seeking a Security role in Miami to greet residents, monitor access, and maintain a secure building environment. The candidate must be bilingual (English/Spanish) and able to respond to emergencies while maintaining daily logs and reports.

The role emphasizes strong customer service, clear communication, and familiarity with security control systems. Shift details and training will align with building needs, with competitive benefits offered.