Bilingual Front Desk & Recruitment Support Specialist

Eden Capital Careers; Bay Shore (NY); On-site; USD 32,000 - 45,000; Full time

Job summary

Eden Capital Careers in Bay Shore, NY is seeking a Front Desk Receptionist to greet visitors, manage calls, assist walk-in applicants and aides, and support recruitment and staffing activities while ensuring a secure, organized office.

This role involves coordinating with HR and Staffing teams, assisting with HHAexchange mobile ID setup, providing basic ESS support, handling mail and packages, and maintaining confidentiality and professionalism throughout daily operations.

Qualifications

• High school diploma or equivalent preferred.
• Spanish-speaking ability strongly preferred.
• Basic computer skills and email.
• Familiarity with HHAexchange and Viventium ESS is a plus.
• Strong communication and multitasking skills.

Responsibilities

• Greet visitors, applicants, and employees professionally.
• Answer incoming calls, direct calls to departments, and take messages.
• Monitor and respond to emails in a timely manner.
• Assist with Spanish-speaking callers as needed.
• Maintain an organized and professional reception area.
• Ensure the front desk remains covered during business hours.
• Assist walk-in applicants and home health aides by directing them to Recruitment.
• Collect recruitment documents and forward to Recruitment.
• Identify missing documents and communicate requirements to applicants.
• Notify team when applicants arrive.
• Maintain confidentiality when handling information.
• Assist with setting up mobile IDs in HHAexchange.
• Verify aide information and guide through setup.
• Follow up on setup issues and refer problems to appropriate department.
• Provide ESS assistance and track completion status.
• Receive, sort, and distribute mail.
• Scan documents and email promptly.
• Prepare outgoing mail and route documents correctly.
• Handle confidential correspondence appropriately.
• Receive and account for packages; notify staff; distribute as needed.
• Report damaged or missing packages.
• Close the office securely and complete front desk closing duties.
• Secure confidential documents and maintain order at reception.
• Report security concerns to management.
• Maintain organized records and communicate with Recruitment, Staffing, HR, and Intake.

Skills

Spanish-speaking

Communication

Organization

Multitasking

Attention to detail

Professional demeanor

Education

High school diploma or equivalent

Tools

Microsoft Office

Email

Job description

Eden Capital Careers in Bay Shore, NY is seeking a Front Desk Receptionist to greet visitors, manage calls, assist walk-in applicants and aides, and support recruitment and staffing activities while ensuring a secure, organized office.

This role involves coordinating with HR and Staffing teams, assisting with HHAexchange mobile ID setup, providing basic ESS support, handling mail and packages, and maintaining confidentiality and professionalism throughout daily operations.