Bilingual Front Desk Pro: Welcome & Support

Behavior Treatment & Analysis; Richmond (CA); On-site; USD 25,000 - 33,000; Full time

Job summary

Behavior Treatment & Analysis is seeking a friendly and organized Bilingual Front Desk Associate. The role serves as the first contact for clients, families, and visitors, requiring strong English/Spanish communication and professional presentation.

Responsibilities include greeting guests, answering inquiries, managing calls, and supporting scheduling and administrative tasks to keep the office running smoothly in a fast-paced environment.

Qualifications

• Fluent in English and Spanish, both written and verbal.
• Experience in front desk, receptionist, customer service, or administrative role preferred.
• High school diploma or equivalent required.

Responsibilities

• Welcome and assist clients, families, visitors, and guests upon arrival.
• Answer questions and direct inquiries to the appropriate team member.
• Manage incoming phone calls and transfer as needed.
• Monitor and forward mail and packages.
• Sort and route general emails to the correct department.
• Keep front desk and reception area clean and welcoming.

Skills

Bilingual English/Spanish

Customer service

Multitasking

Education

High school diploma

Tools

Microsoft Office

Scheduling software

Job description

Behavior Treatment & Analysis is seeking a friendly and organized Bilingual Front Desk Associate. The role serves as the first contact for clients, families, and visitors, requiring strong English/Spanish communication and professional presentation.

Responsibilities include greeting guests, answering inquiries, managing calls, and supporting scheduling and administrative tasks to keep the office running smoothly in a fast-paced environment.