Bilingual Front Desk & Guest Experience Associate

Behavior Treatment & Analysis Inc.; Richmond (CA); On-site; USD 30,000 - 45,000; Part time

Job summary

Behavior Treatment & Analysis Inc. is looking for a motivated In-Clinic Family Welcome Associate in Richmond, CA. In this role, you will be the first point of contact for clients, requiring excellent customer service skills along with advanced proficiency in both Spanish and English.

Your responsibilities include greeting guests, managing phone calls, and supporting administrative tasks. A high school diploma and familiarity with Microsoft Office Suite are essential. Join our friendly team to help create a welcoming environment for our clients.

Qualifications

• Strong customer service-oriented personality.
• Experience in a Front Desk Representative or similar role preferred.
• Ability to manage office equipment effectively.

Responsibilities

• Greet guests and assist them with their visit.
• Address client queries and concerns.
• Manage incoming and outgoing mail.

Skills

Advanced proficiency in Spanish and English

Customer service skills

Multitasking

Organizational skills

Communication skills

Education

High school diploma

Tools

Microsoft Office Suite

Administrative software

Job description

Behavior Treatment & Analysis Inc. is looking for a motivated In-Clinic Family Welcome Associate in Richmond, CA. In this role, you will be the first point of contact for clients, requiring excellent customer service skills along with advanced proficiency in both Spanish and English.

Your responsibilities include greeting guests, managing phone calls, and supporting administrative tasks. A high school diploma and familiarity with Microsoft Office Suite are essential. Join our friendly team to help create a welcoming environment for our clients.