Bilingual Front Desk Patient Services Advocate II

AltaMed Health Services Corp; Commerce (CA); On-site; USD 34,000 - 40,000; Full time

Benefits offered by this job

Medical, Dental and Vision insurance

403(b) Retirement savings plans withem

Flexible Spending Accounts

Commuter Flexible Spending

Career Advancement & Development

Paid Time Off & Holidays

Paid CME Days

Malpractice insurance and tailcoverage

Tuition Reimbursement Program

Corporate Employee Discounts

Employee Referral Bonus Program

Pet Care Insurance

Job summary

AltaMed Health Services Corporation is seeking a Patient Services Advocate to warmly greet patients and manage front-desk needs, ensuring a positive and efficient experience. You will support the health care team with clear communication and compassionate problem solving to meet patient expectations.

Qualifications include a high school diploma and 1–2 years in customer service, with strong preference for bilingual abilities in English, Spanish, Mandarin or Cantonese.

Qualifications

• High School diploma or equivalent required.
• Minimum of 1 to 2 years of experience as a customer service agent, greeter, or receptionist (preferred).
• Bilingual English/Spanish/Mandarin/Cantonese strongly preferred.

Responsibilities

• Welcomes and attends to the needs of all patients to create a positive front office experience.
• Assists in delivering patient-focused care through effective communication and problem-solving as part of the health care team.

Skills

Bilingual English/Spanish/Mandarin/Ci̇

Customer service experience

Education

High School diploma or equivalent

Job description

AltaMed Health Services Corporation is seeking a Patient Services Advocate to warmly greet patients and manage front-desk needs, ensuring a positive and efficient experience. You will support the health care team with clear communication and compassionate problem solving to meet patient expectations.

Qualifications include a high school diploma and 1–2 years in customer service, with strong preference for bilingual abilities in English, Spanish, Mandarin or Cantonese.