Bilingual Front Desk & Admin Coordinator

BI Incorporated; Jacksonville (FL); On-site; USD 38,000 - 52,000; Full time

Benefits offered by this job

Two weeks vacation

56 hours sick time

15 paid holidays

Medical, Dental, Vision coverage

Life insurance

AD&D insurance

Disability insurance

401(k) retirement program

Stock purchase program

Tuition reimbursement - $3500 per year

Employee Assistance Program (EAP)

Job summary

BI Incorporated is seeking an Administrative Assistant to provide clerical support for the Intensive Supervision Appearance Program (ISAP). You will greet visitors, manage check-ins, handle phones, and maintain participant records using the computer system.

The role requires a High School Diploma or GED, US citizenship, and the ability to work with diverse populations. This position offers growth opportunities within the organization and a comprehensive benefits package.

Qualifications

• High School Diploma or GED required.
• At least two years of work experience in a similar position.
• United States citizenship required.
• Must live in the United States three of the last five years (military and study abroad accepted).
• Good computer skills and basic data entry.
• Strong communication and interpersonal abilities.

Responsibilities

• Greets and communicates with ISAP program participants, community visitors, agency personnel and general visitors.
• Ensures that program participants are properly checked in for office visits.
• Answers the phones and directs calls appropriately.
• Maintains program participant case records on the computer system by performing data entry.
• Maintains files and other related documentation.
• Assists the Program Manager and Case Specialists with case coordination, communication with the contracting agency and routine clerical tasks.
• Coordinates transportation services for program participants.
• Performs other duties as assigned.

Skills

Bilingual Spanish

Effective communication

Good interpersonal skills

Attention to detail

Good organizational skills

Self-control under stress

Education

High School Diploma or GED

Tools

Microsoft Word

Excel

Outlook

Job description

BI Incorporated is seeking an Administrative Assistant to provide clerical support for the Intensive Supervision Appearance Program (ISAP). You will greet visitors, manage check-ins, handle phones, and maintain participant records using the computer system.

The role requires a High School Diploma or GED, US citizenship, and the ability to work with diverse populations. This position offers growth opportunities within the organization and a comprehensive benefits package.