Bilingual Field Sales Account Manager - Remote

UHC; West Hempstead (NY); Hybrid; USD 26,000 - 52,000; Full time

Job summary

UnitedHealthcare is seeking an EP Account Manager to drive growth for the New York Essential Plan. This field-based role builds strategic relationships with provider offices, community organizations, and key accounts to enroll eligible members and exceed sales targets.

The position requires travel within the NYC market, strong communication skills, and the ability to work some evenings and weekends. Training on government programs will be provided upon hire.

Qualifications

• Marketplace Certified NYSOH CAC in good standing or willing to obtain certification within 30 days of hire.
• 1+ years of B2B, B2C direct marketing, outside sales or community outreach experience.
• Intermediate level of proficiency in MS Office (Outlook, Word, Excel, PowerPoint).
• Willing and able to travel locally up to 100% of time within assigned sales territories in this NYC market area requiring reliable transportation or access to public transportation.
• Willing and able to work core business hours, Monday - Friday 8am-5pm and nights and weekends, when required.
• Reside within commuting distance to New York Metropolitan area.
• Bilingual English and Cantonese.

Responsibilities

• Enroll eligible members in UHC Essential Plan.
• Build and foster relationships with key accounts (provider offices, pharmacies, CBOs, housing, etc.).
• The EP Account Manager presents health plan information to providers, business advocacies, potential eligible and responsible for closing sales.
• Serve as point of contact for members to provide excellent service and enrollment experience.
• Lead pipeline management.
• Responsible for meeting or exceeding sales and enrollment expectations within assigned territory.
• Conduct product information presentations in multiple settings, including in-home consultations.
• Function independently and responsibly with minimal need for supervision.
• Track and measure various sales event effectiveness and activities, events, leads & lead progress, sales, appointments, contacts, and relationship progress daily through internal systems.
• Provide input, support and feedback on promotional opportunities, benefits, and other issues.
• Stay informed on UHC operations, provider network, premiums, member services, claims, explanation of benefits, processes and other services and issues to provide community partners, prospects, and members with accurate information, and provide feedback as appropriate.
• Ability to manage multiple priorities including visiting provider offices on a regular basis and following up on leads in a timely fashion.
• Ability to track a schedule to keep appointments on time and information pertaining to those appointments in timely manner.
• Input consumer demographics and interactions into company systems as appropriate.
• Performs other duties as required.

Skills

Communication skills

Interpersonal skills

Time management

Organizational skills

Relationship building

Compassionate selling

Education

NYSOH CAC Certification

Tools

MS Office (Outlook, Word, Excel, PowerPoint)

Job description

UnitedHealthcare is seeking an EP Account Manager to drive growth for the New York Essential Plan. This field-based role builds strategic relationships with provider offices, community organizations, and key accounts to enroll eligible members and exceed sales targets.

The position requires travel within the NYC market, strong communication skills, and the ability to work some evenings and weekends. Training on government programs will be provided upon hire.