Bilingual Employee Relations Partner (Remote)

Integrity Staffing Solutions; Pennsylvania; Remote; USD 65,000 - 72,000; Full time

Benefits offered by this job

Paid holidays

Paid time off

Personal time

Job summary

Integrity Staffing Solutions seeks an Employee Relations Specialist to support a high-volume hourly workforce across multiple client sites. You will address workplace concerns, conduct investigations, coach leaders, and ensure consistent application of policies.

This remote role may require travel to client sites for investigations and onsite support. The role requires bilingual English/Spanish communication, strong judgment, and the ability to handle confidential information while collaborating

Qualifications

• Experience supporting a high-volume hourly workforce in manufacturing or distribution.
• Fluency in English and Spanish; ability to interview and explain policies in both languages.
• Experience conducting workplace investigations and documenting findings.
• Ability to handle sensitive information with discretion and strong judgment.
• Experience advising managers on employee concerns, performance issues, and corrective action.

Responsibilities

• Serve as primary resource for employee relations concerns across client locations.
• Communicate with associates in English and Spanish to understand concerns and support resolution.
• Conduct timely, thorough investigations into workplace concerns including conduct, harassment, and attendance.
• Interview associates and managers, collect statements, review records, and prepare objective summaries.
• Recommend appropriate resolutions and corrective actions.
• Coach onsite leaders on documentation, performance management, conflict resolution, and policy consistency.
• Manage employee relations requests through Nitro, prioritizing urgent issues and maintaining case notes.
• Maintain confidential records in HR systems and Bullhorn as applicable.
• Identify recurring concerns and suggest improvements to communication, training, engagement, and retention.
• Collaborate with client managers and internal teams to resolve issues while maintaining relationships.
• Travel to client locations as needed for investigations and onsite support.

Skills

Bilingual English/Spanish

Investigations

HR systems

Remote work

Communication

Organization

Education

Bachelor's degree in HR/Business

Tools

Nitro ticketing

Bullhorn

Job description

Integrity Staffing Solutions seeks an Employee Relations Specialist to support a high-volume hourly workforce across multiple client sites. You will address workplace concerns, conduct investigations, coach leaders, and ensure consistent application of policies.

This remote role may require travel to client sites for investigations and onsite support. The role requires bilingual English/Spanish communication, strong judgment, and the ability to handle confidential information while collaborating