Senior Employee Relations Investigator (Bilingual)

Globalchannelmanagement; Mason (OH); On-site; USD 65,000 - 90,000; Full time

Job summary

Globalchannelmanagement is seeking an Employee Relations professional with 3–5 years of experience to manage investigations and ensure compliance with employment laws. The candidate should be bilingual in French and/or Spanish and capable of handling volatile situations with discretion.

The role requires strong organizational skills, confidentiality, and the ability to lead complex investigations and provide documented guidance to leadership. Knowledge of ER case management systems is preferred.

Qualifications

• 3–5 years of employee relations experience.
• Experience conducting investigations.
• Strong knowledge of employment laws.
• Experience with ER case management systems.

Responsibilities

• Utilize active listening to issue spot and ask follow-up probing questions.
• Assume lead investigative role for mid-level/risk complexity, and for corrective actions and terminations.
• Investigate issues by assembling facts, interviewing witnesses, reviewing cases, and recommending actions to leadership.
• Handle complex and emotionally charged issues with objectivity and no bias.
• Consult with managers in writing and deliver feedback to motivate employees and document terminations if needed.
• Ensure company policies and practices are followed consistently and fairly.

Skills

Active listening

Investigation

Communication

Confidentiality

Bilingual (French/Spanish)

Knowledge of employment law

Education

PHR or SPHR certification

Tools

ER case management systems

Job description

Globalchannelmanagement is seeking an Employee Relations professional with 3–5 years of experience to manage investigations and ensure compliance with employment laws. The candidate should be bilingual in French and/or Spanish and capable of handling volatile situations with discretion.

The role requires strong organizational skills, confidentiality, and the ability to lead complex investigations and provide documented guidance to leadership. Knowledge of ER case management systems is preferred.