Remote Employee Experience Specialist (Bilingual EN/ES)

Retensa Employee Retention; New York (NY); Remote; USD 2,800 - 3,900; Full time

Job summary

Retensa Employee Retention is seeking an Employee Experience Specialist for a remote role. You will conduct live, phone-based interviews with employees worldwide to uncover insights, motivations, and frustrations.

The position offers flexible hours (20-40 hours per week) with monthly compensation of $250–$350. Bi-lingual Spanish & English is required; strong written English and verbal communication essential.

Qualifications

• Natural curiosity and genuine interest in people.
• Excellent written English and verbal communication.
• Strong organizational and time-management abilities.
• Bi-lingual in Spanish and English is required.

Responsibilities

• Conduct live, phone-based interviews with employees globally (exit, stay, and new hire interviews).
• Capture employee insights, identify frustrations, motivations and interests.
• Uncover why employees join, stay, or leave and report organizational trends.

Skills

Natural curiosity

Enthusiasm for talking with people

Customer-service orientation

Strong organizational skills

Motivational and collaborative mindset

Bilingual Spanish & English

Job description

Retensa Employee Retention is seeking an Employee Experience Specialist for a remote role. You will conduct live, phone-based interviews with employees worldwide to uncover insights, motivations, and frustrations.

The position offers flexible hours (20-40 hours per week) with monthly compensation of $250–$350. Bi-lingual Spanish & English is required; strong written English and verbal communication essential.