Remote Employee Relations Specialist (Bilingual)

Savers | Value Village; United States; Remote; USD 82,000 - 120,000; Full time

Benefits offered by this job

401(k) with company matching

Paid time off

Store discounts

Health insurance

Flexible spending accounts

Employee Assistance Program

Annual bonus

Parental leave

Job summary

Savers Value Village is seeking an Employee Relations Specialist to oversee complex Team Member Relations across U.S. and Canada. The role emphasizes investigations, accommodations, and handling external legal matters with timely, compliant case handling.

Remote position in the Eastern Time Zone requiring fluency in English and Spanish. You will work with Legal and TMR leadership to guide field managers and ensure consistent, policy-driven outcomes.

Qualifications

• 5+ years in Human Resources, including complex employee relations, investigations and accommodations.
• Fluent in English and Spanish (written and spoken).
• Strong communication, judgment and documentation skills.
• Experience with case management systems and regulatory compliance.

Responsibilities

• Lead investigations into workplace concerns and provide timely resolutions.
• Manage accommodations process and ensure ADA compliance.
• Support responses to external legal claims in collaboration with Legal and TMR leadership.
• Provide training and coaching to managers on employee relations and compliance.

Skills

Investigations

Bilingual English/Spanish

HR policies

Communication

Education

Bachelor's degree in HR or related field

Tools

EthicsPoint NAVEX

Job description

Savers Value Village is seeking an Employee Relations Specialist to oversee complex Team Member Relations across U.S. and Canada. The role emphasizes investigations, accommodations, and handling external legal matters with timely, compliant case handling.

Remote position in the Eastern Time Zone requiring fluency in English and Spanish. You will work with Legal and TMR leadership to guide field managers and ensure consistent, policy-driven outcomes.