Bilingual Donor Support Technician — Pheresis

CSL; Little Rock (AR); On-site; USD 31,000 - 52,000; Full time

Job summary

CSL in Little Rock, AR, is seeking a Pheresis Technician to prepare donors, donor area, and equipment for pheresis processing. You will report to the Assistant Center Manager and support the center’s donor program.

Responsibilities include prepping autopheresis machines, monitoring donors and processes, recording incidents with the PDA, ensuring accurate donor data entry, and maintaining a clean, compliant work environment in line with HSE/OSHA policies. Bilingual English/Spanish preferred.

Qualifications

• High school diploma or equivalent required.
• Minimum of three (3) months’ work experience in medical or health provider environment or equivalent.
• Will perform basic math calculations.
• English/Spanish bilingual communication skills are highly preferred.
• Previous experience in a medical, healthcare, customer service, or donor-facing environment is preferred.
• Strong interpersonal and communication skills with donors.

Responsibilities

• Prepares the autopheresis machine for the pheresis process.
• Monitor the donor and the pheresis process, responds to specific alarms or signals that may occur during the process.
• Disconnect the donor when the process is complete.
• Maintain alertness and awareness to any reaction donor may have during or after the pheresis process and notifies appropriate staff.
• Use PDA to record incidents that occur during the pheresis process, such as machine alerts and alarms, volume variances and donor adverse events.
• Alerts Group Leader or Supervisor of donor flow issues.
• Ensure the accurate recording of donor data in the electronic donor information management system as outlined in the SOPs.

Skills

Bilingual English/Spanish

Education

High school diploma or equivalent

Job description

CSL in Little Rock, AR, is seeking a Pheresis Technician to prepare donors, donor area, and equipment for pheresis processing. You will report to the Assistant Center Manager and support the center’s donor program.

Responsibilities include prepping autopheresis machines, monitoring donors and processes, recording incidents with the PDA, ensuring accurate donor data entry, and maintaining a clean, compliant work environment in line with HSE/OSHA policies. Bilingual English/Spanish preferred.