Bilingual Dental Front Office Advocate II

AltaMed Health Services Corporation; West Covina (CA); Sur place; USD 34 000 - 40 000; Plein temps

Avantages offerts par ce poste

Medical, Dental and Vision insurance

403(b) Retirement savings plans withem

Flexible Spending Accounts

Commuter Flexible Spending

Career Advancement & Development

Paid Time Off & Holidays

Paid CME Days

Malpractice insurance and tail

Tuition Reimbursement Program

Corporate Employee Discounts

Pet Care Insurance

Résumé du poste

AltaMed Health Services Corp. is seeking a Patient Services Advocate II for our Dental program in West Covina, CA. The role focuses on welcoming patients, addressing needs, and coordinating front desk activities to ensure a patient-friendly experience.

The position requires a high school diploma, 1–2 years of customer service experience, and strong bilingual skills. BLS certification or higher is preferred.

Qualifications

• High School diploma or equivalent required.
• 1–2 years of customer service experience preferred as a greeter or receptionist.
• Bilingual English/Spanish/Mandarin/Cantonese strongly preferred.
• Valid BLS certification or higher following AHA/Red Cross guidelines.

Responsabilités

• Welcome and assist all patients to create a positive front office experience.
• Manage patient expectations with compassion and clear communication.
• Support the health care team by facilitating efficient patient flow and problem-solving.

Connaissances

Bilingual English/Spanish

Customer service

Formation

High School diploma or equivalent

Description du poste

AltaMed Health Services Corp. is seeking a Patient Services Advocate II for our Dental program in West Covina, CA. The role focuses on welcoming patients, addressing needs, and coordinating front desk activities to ensure a patient-friendly experience.

The position requires a high school diploma, 1–2 years of customer service experience, and strong bilingual skills. BLS certification or higher is preferred.