Bilingual Customer Support Specialist - Growth-ready

Weathers Hardware & Appliance Co.; Boaz (AL); On-site; USD 36,000 - 48,000; Full time

Benefits offered by this job

401(k)

Health insurance

Paid time off

Flexible Scheduling

Growth opportunities

Great working environment

Job summary

Weathers Hardware & Appliance Co. is seeking a Customer Service Representative to join our team. You will be the main point of contact for client support calls, handle service requests and resolve customer complaints with courtesy.

Ideal candidates are self-motivated, energetic, fluent in Spanish, with strong written and verbal communication skills and solid data entry abilities. You will receive calls, process work orders, and contribute to a positive, growth-oriented workplace.

Qualifications

• Minimum two years admin experience
• Fluent in Spanish
• Strong written and verbal communication skills
• Detail-oriented with strong data entry skills
• Positive Attitude
• Team player who can work independently

Responsibilities

• Receive incoming calls in a professional and courteous manner
• Perform marketing and sales functions to sell additional work and earn business
• Complete work orders, return customer calls, and respond to customer complaints
• Perform other duties as needed which may include cross-training in related positions

Skills

Administrative experience

Spanish fluency

Communication skills

Data entry

Positive attitude

Team player

Job description

Weathers Hardware & Appliance Co. is seeking a Customer Service Representative to join our team. You will be the main point of contact for client support calls, handle service requests and resolve customer complaints with courtesy.

Ideal candidates are self-motivated, energetic, fluent in Spanish, with strong written and verbal communication skills and solid data entry abilities. You will receive calls, process work orders, and contribute to a positive, growth-oriented workplace.