Bilingual Customer Success Advisor (English/Spanish)

Unicity International; Fort Lauderdale (FL); On-site; USD 36,000 - 48,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Vision insurance

401(k) with company match

Internet reimbursement

Cell phone reimbursement

Gym/wellness reimbursement

Paid maternity/paternity leave

Paid vacation

Job summary

Unicity International in Fort Lauderdale is seeking a bilingual customer service representative who can engage members in English and Spanish, build relationships, and support wellness journeys.

You will process orders, manage accounts, identify customer needs, and contribute to growth of our Fort Lauderdale office in a fast-paced, collaborative environment. This role blends service, sales and relationship-building with opportunities to advance within the company.

Qualifications

• Bilingual in English and Spanish required.
• Strong customer service orientation and communication skills.
• Ability to identify customer needs and build relationships.

Responsibilities

• Deliver exceptional, personalized service in English and Spanish.
• Build and manage customer accounts with accuracy and care.
• Identify customer needs and recommend solutions; process orders and updates.

Skills

Bilingual (English & Spanish)

Customer service

Communication

Problem solving

Tools

CRM software

Job description

Unicity International in Fort Lauderdale is seeking a bilingual customer service representative who can engage members in English and Spanish, build relationships, and support wellness journeys.

You will process orders, manage accounts, identify customer needs, and contribute to growth of our Fort Lauderdale office in a fast-paced, collaborative environment. This role blends service, sales and relationship-building with opportunities to advance within the company.