Bilingual Customer Service Representative (English/Spanish) - US

Unicity International; Fort Lauderdale (FL); Presencial; USD 28 000 - 38 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

Health, dental, vision, life benefits

Maternity and paternity leave

Generous vacation and company holidays

401(k) with company match

Internet, cell phone, and gym/wellness

Resumo da oferta

Unicity is seeking an entry-level bilingual customer service representative in Fort Lauderdale to build relationships and support members on their wellness journeys in English and Spanish.

You will handle orders, account updates, and inventory, identify customer needs, and promote products while growing within a fast-paced team. This role emphasizes service, sales and relationship-building in a dynamic environment.

Qualificações

• Fluent in English and Spanish (written and spoken).
• Entry-level position with room to grow.
• Positive attitude and eagerness to help others.

Responsabilidades

• Deliver exceptional, personalized service in both English and Spanish.
• Build and manage customer accounts with accuracy and care.
• Identify customer needs and recommend the right products or services.
• Incentivize growth and retention.
• Process orders, account updates, and handle inventory accurately.

Conhecimentos

Bilingual English/Spanish

Fast learner

Detail-oriented

Problem-solver

People-oriented

Sales mindset

Descrição da oferta de emprego

Unicity is dedicated to developing innovative, science-based products and programs that promote metabolic health and improve the quality of life for people everywhere. For over 30 years, Unicity has been dedicated to developing high-quality products that contain the vital nutrients your body needs. With the proper process, cutting-edge technology, and a mission to Make Life Better, Unicity is paving the way for a better tomorrow.

What we offer

• Heath, Dental, Vision, Life and other benefits that begin within a month.
• Paid maternity and paternity leave.
• Generous vacation allowance in addition to company paid holidays.
• 401(k) with company match.
• Reimbursement for internet, cell phone and gym/wellness activities.

This isn't your average customer service job. We're looking for someone who is bilingual, driven, and genuinely passionate about people, someone who wants to make a real difference in customers' lives while growing their career in a dynamic, fast-paced environment. Please note that this is an Entry Level position

As the frontline of our customer experience, you won't just answer questions, you'll build relationships, support our members on their wellness journeys, and play a key role in the growth of our Fort Lauderdale office.

What You'll Do

• Deliver exceptional, personalized service in both English and Spanish.
• Build and manage customer accounts with accuracy and care.
• Identify customer needs and recommend the right products or services.
• Incentivize growth and retention.
• Process orders, account updates, and handle inventory accurately.

Why You'll Love Working With Us

• Room to grow – We promote from within and reward performance.
• Real impact – Every customer interaction matters.
• Bilingual advantage – Your Spanish fluency is a true asset here.
• Energetic team – Join a collaborative, goal-driven environment.
• Meaningful work – Help people on their wellness journeys every day.

You're a Great Fit If You Are...

• Fluent in English and Spanish (written and spoken).
• A fast learner who takes initiative.
• Detail-oriented and organized.
• A natural problem-solver with a positive attitude.
• Passionate about helping others.
• Comfortable in a role that blends service, sales and relationship-building.