Bilingual Customer Service Specialist — In-Store Payments

Community Choice Financial Family of Brands; Plano (TX); On-site; USD 31,000 - 42,000; Full time

Benefits offered by this job

Paid on-the-job training

Learning management system access

Cross-brand training

Key Holder Program

Performance-based advancement

Educational Reimbursement

Health insurance options

401(k) and Roth 401(k) match

Life and AD&D Insurance

Discount Marketplace access

Paid time off 12 days

Job summary

Community Choice Financial Family of Brands is seeking a Customer Service Representative (Bilingual) at our Plano, TX location. This entry-level role focuses on helping customers access financial solutions, processing transactions, and delivering an exceptional in-store experience.

You will receive hands-on training, coaching, and development as you grow with a fast-growing company offering advancement opportunities and cross-brand mobility across the country.

Qualifications

• High school diploma or equivalent.
• Excellent verbal and written communication with customers and colleagues.
• Meticulous data entry and attention to detail.
• Proficiency with phones, POS, and computer systems.
• Bilingual in English/Spanish is a plus.

Responsibilities

• Connect with customers to cultivate lasting relationships.
• Review, validate, and process customer transactions with accuracy.
• Enter and maintain customer information in the POS system.
• Assist in on-site marketing and events as needed.

Skills

Customer service

Communication

Data entry

Bilingual English/Spanish

Education

High school diploma or equivalent

Tools

POS system

Microsoft Office

Job description

Community Choice Financial Family of Brands is seeking a Customer Service Representative (Bilingual) at our Plano, TX location. This entry-level role focuses on helping customers access financial solutions, processing transactions, and delivering an exceptional in-store experience.

You will receive hands-on training, coaching, and development as you grow with a fast-growing company offering advancement opportunities and cross-brand mobility across the country.