Bilingual Customer Service & Payments Specialist

CCF Family of Brands; Nashville (TN); On-site; USD 31,000 - 42,000; Full time

Benefits offered by this job

Paid training

Educational reimbursement

Health benefits

401(k) with company match

Paid time off

Employee discounts

Job summary

Community Choice Financial Family of Brands is hiring a bilingual Customer Service Representative in Nashville, TN. You will help customers with transactions, provide friendly service, and promote financial solutions in a fast-paced setting.

This entry-level role includes hands-on training, with opportunities to advance across our brands and participate in leadership programs. A strong emphasis on accuracy, communication, and teamwork makes this position ideal for career growth.

Qualifications

• High school diploma or equivalent.
• Bilingual English/Spanish required.
• Excellent verbal and written communication skills.
• Meticulous attention to detail and data accuracy.

Responsibilities

• Build relationships with customers to drive repeat visits.
• Review, validate, and process transactions accurately.
• Enter and maintain customer information in the POS system.
• Assist in scheduling, payments, and appointments as needed.
• Support in-store events and community outreach activities.
• Uphold store appearance and cleanliness standards.

Skills

Bilingual English/Spanish

Customer service

Data entry

POS system

Education

High school diploma or equivalent

Tools

Microsoft Office

POS system

Job description

Community Choice Financial Family of Brands is hiring a bilingual Customer Service Representative in Nashville, TN. You will help customers with transactions, provide friendly service, and promote financial solutions in a fast-paced setting.

This entry-level role includes hands-on training, with opportunities to advance across our brands and participate in leadership programs. A strong emphasis on accuracy, communication, and teamwork makes this position ideal for career growth.