Bilingual Customer Service Rep - Financial Solutions

CCF Family of Brands; Plano (TX); On-site; USD 18,000 - 25,000; Full time

Benefits offered by this job

Paid on-the-job training

Learning management system

Cross-brand opportunities

Educational reimbursement

401(k) matching

Life and AD&D insurance

Employee assistance program

Discount marketplace

Paid time off

Job summary

CCF Family of Brands in Plano, TX is hiring a Customer Service Representative (Bilingual) to assist customers with transactions and financial services in a fast-paced retail environment.

The role emphasizes accuracy, strong communication, and the ability to manage POS systems while maintaining exceptional customer experiences. This entry-level position offers hands-on training, career growth opportunities, and full-time in-person work.

Qualifications

• High school diploma or equivalent.
• Excellent verbal and written communication.
• Meticulous data entry with high accuracy.
• Proficiency in phones, POS, and computer systems.
• Must be at least 18 years old (19 in Alabama).
• Valid driver''s license and personal vehicle for workday use.
• Background check required.
• Physical demands: sit/stand for long periods; lift up to 25 pounds.

Responsibilities

• Connect with customers to cultivate lasting relationships and drive repeat business.
• Review, validate, and process customer transactions with accuracy.
• Enter and maintain customer information in a POS system.
• Assist in customer account management and scheduling.
• Support on-site duties including store tasks and events.
• Maintain store appearance and ensure cleanliness for customer experience.
• Comply with policies and procedures and applicable laws.

Skills

Communication skills

Data entry accuracy

POS proficiency

MS Office proficiency

Age 18+

Background check

Education

High school diploma or equivalent

Tools

MS Office Suite

Job description

CCF Family of Brands in Plano, TX is hiring a Customer Service Representative (Bilingual) to assist customers with transactions and financial services in a fast-paced retail environment.

The role emphasizes accuracy, strong communication, and the ability to manage POS systems while maintaining exceptional customer experiences. This entry-level position offers hands-on training, career growth opportunities, and full-time in-person work.