Bilingual Customer Service Specialist (Financial)

Ccffamilyofbrands; Mansfield (TX); On-site; USD 17,000 - 24,000; Full time

Benefits offered by this job

Paid training

Learning platform access

Cross-brand opportunities

Leadership program

Education reimbursement

Health insurance options

401(k) with company match

Life & AD&D insurance

Voluntary benefits

EAP

Discount marketplace

PTO 12 days

Job summary

Ccffamilyofbrands in Mansfield, TX is hiring a bilingual Customer Service Representative (CSR) to help customers access short-term financial solutions. You’ll process transactions, support in-store sales, and deliver friendly service in a fast-paced environment.

Training is hands-on with ongoing coaching, and there are clear paths for advancement across the company’s eleven brands nationwide. This entry-level role offers growth, benefits, and a strong start in a dynamic organization.

Qualifications

• HS diploma or equivalent.
• Excellent verbal and written communication.
• Meticulous attention to detail and data entry.
• Proficiency with phones, POS system, Microsoft Office.

Responsibilities

• Cultivate relationships with customers to drive repeat business.
• Validate and process customer transactions accurately.
• Enter customer data into POS with precision and integrity.
• Assist in account management and collections by accepting payments.
• Support in-store events and community outreach.
• Maintain store appearance and cleanliness.
• Follow security opening/closing procedures.

Skills

Customer service

Bilingual (Eng/Span)

POS system

Data entry

Education

High school diploma or equivalent

Tools

Microsoft Office

Phone use

Job description

Ccffamilyofbrands in Mansfield, TX is hiring a bilingual Customer Service Representative (CSR) to help customers access short-term financial solutions. You’ll process transactions, support in-store sales, and deliver friendly service in a fast-paced environment.

Training is hands-on with ongoing coaching, and there are clear paths for advancement across the company’s eleven brands nationwide. This entry-level role offers growth, benefits, and a strong start in a dynamic organization.