Bilingual Customer Experience Specialist

PNC Financial Services Group, Inc.; Town of Texas (WI); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Medical coverage

Dental & Vision

Life Insurance

Disability Protection

401(k) with match

Pension

Stock Purchase Plan

Dependent Care Reimbursement

Backup Child/Elder Care

Educational Assistance

Wellness Program

Time Off

Job summary

PNC Financial Services Group, Inc. in Houston, TX seeks a Client Experience Associate to deliver a unique customer experience that improves financial wellbeing and loyalty. You will process customer interactions, educate on options, and identify banking opportunities to refer to branch staff.

Bilingual Spanish preferred and in-office role. You'll engage customers through proactive conversations, use digital tools to assist transactions, and support sales through a defined process to grow

Qualifications

• No Degree required or typical for this role.
• No explicit tech tools listed in the ad.

Skills

Accountability

Banking

Branch Banking

Client Loyalty

Customer Experience

Customer Service

Identifying Opportunities

Leveraging Technology

Attention to Detail

Banking Products

Digital Awareness

Effective Communications

Fraud Detection

Fraud Prevention

Managing Priorities

Matrix Management

Problem Solving

Understanding Customer Needs

Education

No Degree

Job description

PNC Financial Services Group, Inc. in Houston, TX seeks a Client Experience Associate to deliver a unique customer experience that improves financial wellbeing and loyalty. You will process customer interactions, educate on options, and identify banking opportunities to refer to branch staff.

Bilingual Spanish preferred and in-office role. You'll engage customers through proactive conversations, use digital tools to assist transactions, and support sales through a defined process to grow