Bilingual Customer Care Pro - Mon-Fri, No Weekends

ADP, Inc.; Brookings (SD); Vor Ort; USD 32.000 - 42.000; Vollzeit

Benefits dieser Stelle

Health insurance

Dental insurance

Vision insurance

401K with company match up to 6%

Tuition reimbursement

Paid parental leave

3 weeks of paid vacation

11 paid holidays

Paid sick leave

Zusammenfassung

CAPITAL Services in Brookings, SD is seeking on-site Customer Care Representatives and Bilingual Customer Care Representatives for a regular full-time role. The position features a Monday-Friday schedule, 10:30am-7:00pm, with no weekends, and a 4-week paid training program to build the necessary skills.

You will handle customer calls, document interactions, and work toward performance targets. The role emphasizes empathy, problem-solving, and clear communication.

Qualifikationen

• Experience in customer care environments is preferred.
• Strong verbal communication and listening skills.
• Bilingual ability in Spanish is a plus.

Aufgaben

• Empathize with customers and identify solutions during phone interactions.
• Provide accurate documentation of accounts while handling multiple tasks.
• Strive to meet or exceed performance goals and deliver excellent service.

Kenntnisse

Phone communication

Bilingual Spanish

Problem solving

Organizational skills

Jobbeschreibung

CAPITAL Services in Brookings, SD is seeking on-site Customer Care Representatives and Bilingual Customer Care Representatives for a regular full-time role. The position features a Monday-Friday schedule, 10:30am-7:00pm, with no weekends, and a 4-week paid training program to build the necessary skills.

You will handle customer calls, document interactions, and work toward performance targets. The role emphasizes empathy, problem-solving, and clear communication.