Bilingual Customer Care Pro — Flexible Shifts & Perks

PREMIER Bankcard, LLC; Dakota Dunes (SD); On-site; USD 24,000 - 26,000; Full time

Benefits offered by this job

Full medical benefits for 20+ hours

Free dental and vision coverage

Generous time off (PTO, Sick Pay, and

401(k)– dollar-for-dollar match up to

Special discounts for events at PREMIe

Employee Wellness Program

Paid Community Volunteer Hours

Fun Employee Parties

Job summary

Premier Bankcard is hiring for on-site customer service representatives in Dakota Dunes, SD. You’ll answer inbound calls about our products and services and support customers with a friendly, professional demeanor.

Shift options include full-time and part-time schedules with pay starting at $17.25–$19.15 per hour, plus monthly incentives. Bilingual English/Spanish is optional and compensated with a 10% differential.

Qualifications

• Answer inbound calls about our products and services.
• Understand policies and procedures used for daily operations.
• Take accountability for customer satisfaction with a highly professional demeanor.

Responsibilities

• Answer inbound calls about our products and services.
• Understand policies and procedures used for daily operations.
• Take accountability for customer satisfaction with a highly professional demeanor.
• Demonstrate a strong phone presence while assisting those with less than perfect credit.
• Achieve high satisfaction on customer surveys.
• Participate in team meetings.

Skills

Call handling

Customer service

Professional demeanor

Job description

Premier Bankcard is hiring for on-site customer service representatives in Dakota Dunes, SD. You’ll answer inbound calls about our products and services and support customers with a friendly, professional demeanor.

Shift options include full-time and part-time schedules with pay starting at $17.25–$19.15 per hour, plus monthly incentives. Bilingual English/Spanish is optional and compensated with a 10% differential.