Bilingual Community Outreach Enrollment Specialist

upwardhealth; United States; Hybrid; USD 32,000 - 36,000; Full time

Job summary

Upward Health is seeking a Community Outreach Specialist to establish our presence in the community and educate potential patients about our in-home, whole-person care. You will manage a personal caseload, primarily using phone outreach, with occasional in-person visits to enroll individuals into our programs.

Reporting to the Outreach Manager, you will collaborate with team members to ensure effective outreach, meet enrollment goals, and adapt strategies for diverse populations.

Qualifications

• Strong verbal communication and persuasive abilities.
• Excellent interpersonal skills with the ability to build trust and rapport quickly.
• Strong organizational and multitasking skills to manage a personal caseload efficiently.
• Self-motivated with the ability to work independently and meet outreach goals.
• Comfortable with fast-paced environments and adapting outreach methods to various situations.
• Proficient in using computer systems for documentation, communication, and managing outreach activities.
• Flexible and adaptable to a variety of outreach methods, including phone, in-person meetings, and mailings.
• Fluent in English and Spanish.

Responsibilities

• Educate potential patients about Upward Health's offerings and enroll them into programs.
• Manage a personal caseload with phone outreach, plus in-person visits as needed.
• Coordinate with Outreach Manager and team to ensure successful outreach and enrollment.

Skills

Verbal communication

Interpersonal skills

Organization

Self-motivation

Adaptability

Computer literacy

Time management

Bilingual English/Spanish

Job description

Upward Health is seeking a Community Outreach Specialist to establish our presence in the community and educate potential patients about our in-home, whole-person care. You will manage a personal caseload, primarily using phone outreach, with occasional in-person visits to enroll individuals into our programs.

Reporting to the Outreach Manager, you will collaborate with team members to ensure effective outreach, meet enrollment goals, and adapt strategies for diverse populations.