Community Outreach & Enrollment Specialist

Upward Health, Inc.; Chicago (IL); On-site; USD 42,000 - 66,000; Full time

Job summary

Upward Health, Inc. is seeking a Community Outreach Specialist to expand our presence in Chicago's communities and educate potential patients about our in-home, whole-person care offerings.

You will guide individuals toward enrollment in our programs and manage a personal caseload, primarily using phone outreach with occasional in-person interactions. As part of the Outreach team, you will collaborate with the Outreach Manager to ensure compassionate, culturally competent engagement and a smooth

Qualifications

• Excellent verbal communication with the ability to persuade and inform.
• Ability to manage a personal caseload and multi-task effectively.
• Comfortable with phone outreach and in-person meetings.
• Fluency in English; Spanish proficiency is a plus.

Responsibilities

• Educate potential patients about Upward Health's services.
• Engage individuals in meaningful conversations and enrollment.
• Manage a personal caseload and follow up with patients.
• Coordinate outreach activities via phone, visits, and mailings.
• Collaborate with the Outreach Manager and team.

Skills

Verbal communication

Interpersonal skills

Organizational skills

Independent worker

Adaptability

Tech literacy

English/Spanish

Job description

Upward Health, Inc. is seeking a Community Outreach Specialist to expand our presence in Chicago's communities and educate potential patients about our in-home, whole-person care offerings.

You will guide individuals toward enrollment in our programs and manage a personal caseload, primarily using phone outreach with occasional in-person interactions. As part of the Outreach team, you will collaborate with the Outreach Manager to ensure compassionate, culturally competent engagement and a smooth