Community Engagement & Enrollment Specialist

upwardhealth; Warwick (RI); On-site; USD 45,000 - 65,000; Full time

Job summary

Upward Health is seeking a Community Outreach Specialist to establish the organization's presence in local communities and recruit potential patients. You will educate individuals about services, engage in meaningful conversations, and guide enrollment into programs.

Responsibilities include managing a personal caseload, primarily via phone outreach, with some in-person visits and mailings as needed to reach outreach goals. Join a patient-centered team focused on whole-person care.

Qualifications

• Strong verbal communication and persuasive abilities.
• Excellent interpersonal skills with the ability to build trust and rapport quickly.
• Strong organizational and multitasking skills to manage a personal caseload efficiently.
• Self-motivated with the ability to work independently and meet outreach goals.
• Comfortable with fast-paced environments and adapting outreach methods to various situations.

Responsibilities

• Educate patients about Upward Health's offerings and facilitate enrollment.
• Manage a personal caseload with outreach activities and follow-ups.
• Conduct phone outreach and in-person visits as needed.
• Collaborate with Outreach Manager and team to support outreach success.

Skills

Verbal communication

Interpersonal skills

Time management

Self-motivated

Adaptability

Documentation skills

Bilingual (English/Spanish)

Job description

Upward Health is seeking a Community Outreach Specialist to establish the organization's presence in local communities and recruit potential patients. You will educate individuals about services, engage in meaningful conversations, and guide enrollment into programs.

Responsibilities include managing a personal caseload, primarily via phone outreach, with some in-person visits and mailings as needed to reach outreach goals. Join a patient-centered team focused on whole-person care.