Enrollment & Community Engagement Specialist

Content Creators; Las Cruces (NM); On-site; USD 29,000 - 33,000; Full time

Job summary

Upward Health is seeking a Community Outreach Specialist to establish the company’s presence in the community and engage potential patients. You will educate, enroll, and support individuals through outreach programs, maintaining a personal caseload and coordinating with the Outreach Manager.

The role emphasizes strong communication, organization, and the ability to work in a fast-paced environment with occasional in-person visits and community events.

Qualifications

• Strong verbal communication and persuasive abilities.
• Excellent interpersonal skills with the ability to build trust and rapport quickly.
• Strong organizational and multitasking skills to manage a personal caseload efficiently.
• Self-motivated with the ability to work independently and meet outreach goals.
• Comfortable with fast-paced environments and adapting outreach methods.

Responsibilities

• Educate patients about Upward Health’s offerings and enroll them into programs.
• Manage a personal caseload primarily via phone outreach with in-person visits as needed.
• Ensure patients understand available services and assist with first steps toward improved health.

Skills

Verbal communication

Interpersonal skills

Organization

Independence

Adaptability

Computer systems

Phone/in-person outreach

English fluency

Spanish a plus

Tools

CRM software

Job description

Upward Health is seeking a Community Outreach Specialist to establish the company’s presence in the community and engage potential patients. You will educate, enroll, and support individuals through outreach programs, maintaining a personal caseload and coordinating with the Outreach Manager.

The role emphasizes strong communication, organization, and the ability to work in a fast-paced environment with occasional in-person visits and community events.