Bilingual Patient Service Coordinator III (Onsite)

Partner's Healthcare; Boston (MA); On-site; USD 27,000 - 38,000; Full time

Job summary

Mass General Brigham is seeking an administrative and clinical support professional to help run smooth clinic operations at the Hanover Street site. You will handle scheduling, check-in and check-out duties, assist callers with routine inquiries, and process patient billing forms and document scanning to the patient record.

Under supervision you may oversee daily activities of practice staff, provide training, and coordinate with supervisors to ensure timely service.

Qualifications

• Education High School Diploma or Equivalent required
• Experience office experience 3-5 years required
• Strong MS Office and Outlook skills

Responsibilities

• Perform routine administrative and clerical duties relating to a clinical service or physician practice office.
• Make patient appointments and maintain appointment records.
• Assist callers with routine inquiries, and schedule appointments.
• Process patient billing forms and scan documents to patient medical record/LMR.
• May supervise daily activities of practice staff and provide training as needed.

Skills

Tech proficiency

MS Office

Outlook

Phone handling

Time management

Education

High School Diploma or Equivalent

Tools

Office scanning

Job description

Mass General Brigham is seeking an administrative and clinical support professional to help run smooth clinic operations at the Hanover Street site. You will handle scheduling, check-in and check-out duties, assist callers with routine inquiries, and process patient billing forms and document scanning to the patient record.

Under supervision you may oversee daily activities of practice staff, provide training, and coordinate with supervisors to ensure timely service.