Bilingual Client Success Advisor - English/Spanish

adpinternalcareers; Florida; On-site; USD 42,000 - 66,000; Full time

Job summary

ADP is seeking a Client Support Specialist to serve as the front-line problem solver for client challenges, including issue resolution and user training on ADP technology.

You will work in a metrics-driven, client-focused environment, building trust and rapport with clients, while delivering clear, actionable guidance to help them maximize ADP products. The role emphasizes growth, training, and belonging within a collaborative culture.

Qualifications

• 3–5 years of client service experience.
• Ability to work overtime during peak seasons.
• Bilingual English/Spanish.

Responsibilities

• Be a trusted adviser and problem solver for clients.
• Build relationships with clients via phone, email or chat.
• Educate clients on ADP products and provide recommendations.
• Organize daily schedules to handle high call volume.

Skills

Customer service

Bilingual English/Spanish

Job description

ADP is seeking a Client Support Specialist to serve as the front-line problem solver for client challenges, including issue resolution and user training on ADP technology.

You will work in a metrics-driven, client-focused environment, building trust and rapport with clients, while delivering clear, actionable guidance to help them maximize ADP products. The role emphasizes growth, training, and belonging within a collaborative culture.