Bilingual Client Experience Specialist

PNC Financial Services Group, Inc.; Candelas (CO); Presencial; USD 37 000 - 62 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

Medical, dental, and vision coverage

401(k) with company match

Paid time off and holidays

Resumo da oferta

PNC Financial Services Group, Inc. is seeking a Client Experience Associate in Arvada, CO. This in-office role emphasizes delivering exceptional customer experiences and educating customers on banking options while leveraging technology to enhance financial wellbeing.

The position involves proactive sales conversations, referral to branch staff, and supporting lobby engagement to grow client loyalty. Bilingual Spanish is preferred, with no visa sponsorship offered.

Qualificações

• Customer service orientation and ability to educate customers on financial options.
• Ability to identify opportunities and refer to branch staff.
• Familiarity with branch operations and banking products.

Responsabilidades

• Deliver a superior customer experience to enhance financial wellbeing.
• Educate customers on digital tools and transaction options.
• Identify opportunities and refer to branch staff to meet customer needs.
• Support lobby engagement and contribute to sales conversations.

Conhecimentos

Customer Service

Banking

Sales

Relationship Building

Communication

Problem Solving

Technology Proficiency

Proactive Outreach

Formação académica

No Degree

Descrição da oferta de emprego

PNC Financial Services Group, Inc. is seeking a Client Experience Associate in Arvada, CO. This in-office role emphasizes delivering exceptional customer experiences and educating customers on banking options while leveraging technology to enhance financial wellbeing.

The position involves proactive sales conversations, referral to branch staff, and supporting lobby engagement to grow client loyalty. Bilingual Spanish is preferred, with no visa sponsorship offered.