Bilingual Client Experience Specialist

PNC; Arvada (CO); On-site; USD 37,000 - 62,000; Full time

Job summary

PNC is seeking a Client Experience Associate for its Arvada, CO branch. The role emphasizes delivering a differentiated customer experience, educating clients on financial options, and increasing wallet share through proactive conversations and referrals.

Candidates should be in-office and bilingual Spanish preferred; no college degree required, typically <1 year related experience. Base salary ranges shown and benefits included.

Qualifications

• No degree required.
• Retail/bank experience welcomed.
• Spanish language preference encouraged.

Responsibilities

• Delivers a unique customer experience to improve financial wellbeing and loyalty.
• Identifies banking opportunities and refers to branch staff.
• Engages customers through lobby activities and explains options using tech tools.
• Applies product knowledge to resolve customer questions and problems.
• Maintains accurate branch operations and supports service-to-sales process.

Skills

Accountability

Banking

Branch Banking

Client Loyalty

Customer Experience

Customer Service

Identifying Opportunities

Leveraging Technology

Proactive Sales

Education

No Degree

Job description

PNC is seeking a Client Experience Associate for its Arvada, CO branch. The role emphasizes delivering a differentiated customer experience, educating clients on financial options, and increasing wallet share through proactive conversations and referrals.

Candidates should be in-office and bilingual Spanish preferred; no college degree required, typically <1 year related experience. Base salary ranges shown and benefits included.