Bilingual Case Aide: Youth & Family Support

National Youth Advocate Program; Phoenix (AZ); On-site; USD 40,000 - 42,000; Full time

Benefits offered by this job

Paid time off

Healthcare benefits

Pet insurance

401(k)

Mileage reimbursement

Phone allowance

Student loan repayment assistance

CEUs and trainings

Job summary

National Youth Advocate Program in Phoenix, AZ seeks an entry-level Case Aide for La Jornada to support ORR case management and reunification efforts. You will help maintain records, assist with intake and discharge documents, and coordinate travel for children and staff.

The role requires a high school diploma (bilingual English/Spanish), strong organizational skills, and the ability to work independently with confidentiality. NYAP offers competitive salaries and comprehensive benefits.

Qualifications

• High school diploma required; 4-year degree preferred.
• Bilingual English/Spanish required; Spanish fluency is essential.
• Proficient with standard office software and devices.

Responsibilities

• Support ORR’s seven-day case management policy requirements.
• Maintain records and handle data per NYAP policies.
• Assist with intake and discharge paperwork and background checks.
• Coordinate travel for children and staff when needed.
• Maintain confidentiality and work independently.

Skills

Bilingual English/Spanish

Strong communication skills

Proficient with computers

Education

High School Diploma

Bachelor's degree preferred

Tools

Microsoft Office

Database software

Job description

National Youth Advocate Program in Phoenix, AZ seeks an entry-level Case Aide for La Jornada to support ORR case management and reunification efforts. You will help maintain records, assist with intake and discharge documents, and coordinate travel for children and staff.

The role requires a high school diploma (bilingual English/Spanish), strong organizational skills, and the ability to work independently with confidentiality. NYAP offers competitive salaries and comprehensive benefits.